Pursuant to art. 27 and subsequent articles of the 30 May 2014 Act on consumer rights (Journal of Laws “Dz.U.” of 2014, item 827).

Procedure for return processing in case of incomplete and full returns:

1. The consumer has the right to return the goods within 14 days – without stating the reason.
2. The consumer fills in the Support Form, located at http://support.zortrax.com/support-form/
3. The return is made solely and exclusively on the basis of purchase receipt.
4. Only undamaged goods in original packaging are subject to return.
5. The consumer passes the goods to the Zortrax Service:     
    a) Packaged in original packaging together with all accessories and Warranty Sheet,     
    b) The consumer organizes the shipment at his own expense and notifies Zortrax about the shipment.

Return your items to:

ul. Lubelska 34
10-409 Olsztyn